Privacy Policy

1 Data Protection and Privacy Policy December 2008 for the Hollytreescottages.co.uk site
Please find below the privacy policy for the Hollytreescottages.co.uk site. Hollytrees Cottages is owned and operated by an individual Jago Brown. All refernces to ‘we' refer to Jago Brown or any members of his friend s and family who assist in the process of managing your stay at Hollytrees Cottages. Hollytreescottages.co.uk takes the privacy of its customers' data very seriously. Please read the following policy to understand how we will treat your personal data after it has been collected by us. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business purposes.

2 Providing Visitors with Anonymous Access
Users can visit all areas of Hollytreescottages.co.uk website without revealing who they are or providing any information about themselves. However, our booking system process requires that users identify themselves in order to make a booking. We may ask users to provide some personal information in these situations.

3 Sources
We can collect data on you from a variety of different sources these include:
i. When you book a stay online through Hollytreescottages.co.uk.
ii. When you speak to us in our capacity as customer services.
iii. Via implicit data capture measures such as studying which pages you read the most and the use of cookies.
In any of the above cases the data we collect could be personal data.

4 What do we do with your personal information?
When you make a booking, we may need to collect information about you to process the transaction, fulfil your booking and provide you with the services you expect then and in the future. This information may include, but is not limited to, details such as your name, your address and your phone number. We will use details of your booking only in order to fulfill your booking when you arrive.

5 Newsletter
If you are a business, service, individual or organization using Hollytreescottages.co.uk to make a reservation or enquire about reservation then you may receive from us by e-mail our e-newsletter and details of other special offers which we may think may be of interest to you.

Hollytreescottages.co.uk.co.uk retains and uses your personal information to provide you with the best remote commerce (including electronic and mobile commerce) experience by providing you with a personalised service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. For quality assurance and training reasons we record most of the calls you make to us.

6 Cookies
During the course of any visit to Hollytreescottages.co.uk.co.uk, the pages and images you see, along with a small text file called a 'cookie', are downloaded to your computer. Many websites do this, as cookies enable publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see the cookie left there on the last visit.

To learn more about cookies, including how to refuse them, visit www.aboutcookies.org

7 Data Protection
In the UK we operate in accordance with applicable data protection legislation.

8 Consent
By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Hollytreescottages.co.uk and Jago Brown in the manner set out in this Privacy Policy. Some information and e-mails sent to Hollytreescottages.co.uk may be used as testimonials but no e-mail address or contact details will be displayed.

9 Opt-Out Policy
Hollytreescottages.co.uk email subscribers have the option to opt-out of receiving further information from us. Select the unsubscribe option at the bottom of the email you receive or Contact us at hollytreescottages@googlemail.co.uk to unsubscribe.

10 Change/Modify Details
You can ask us, by sending an email to hollytreescottages@googlemail.co.uk whether we are keeping personal data about you. Upon request, which you can indicate by sending an email to the same address, we will provide you with a readable copy of the personal data which we keep about you, within a month. - although we may before require proof of your identity -. We will provide the information at a charge of £5 pounds sterling .

To change your e-mail address or other details, send an e-mail with your correct details to: hollytreescottages@googlemail.co.uk

If you need to Modify or Change your personal details after you have made a booking on the site please contact us as soon as possible.

11 Contact
If you have any further questions or concerns about the information we hold about you, you can also contact us at hollytreescottages@googlemail.co.uk